Terms & Conditions

For Club Members
These Terms & Conditions govern the access to and use of the official website of The Tollygunge Club ("the Club") available at https://www.tollygungeclub.org ("the Club Website"). By accessing or using the Club Website, you agree to be bound by these Terms & Conditions.
1. Eligibility
Access to the Club Website is available only to Primary Members and registered Member Spouses of The Tollygunge Club whose membership is active in the Club's records.
Registered dependants children, guests and all other persons are not permitted to access or use the Club Website.
The Club reserves the right to suspend or withdraw access if a membership ceases to be active or if these Terms & Conditions are breached.
2. Member Login
Initial access to the Club Website shall be through One-Time Password (OTP) authentication.
The OTP shall be sent to the registered Indian mobile number and/or registered email address available in the Club's membership records. Upon successful verification of the OTP, members shall create a password for future logins.
The password shall:
Be a minimum of eight (8) characters in length.
Contain at least one uppercase letter, one lowercase letter, one numeric digit and one special character.
For the security of members' accounts:
A maximum of five (5) OTP requests shall be permitted per Membership Number in a calendar day. Thereafter, the Membership Number shall be automatically locked until 12:00 midnight (Indian Standard Time).
Each OTP shall remain valid for 15 minutes from the time of issue.
A maximum of three (3) attempts shall be permitted to verify an OTP. If verification is unsuccessful, a fresh OTP shall be required.
Members shall keep their password, OTP, registered mobile number and registered email address confidential and secure.
Members shall immediately notify the Club if they suspect any unauthorised access to their account.
3. Use of the Club Website and Online Services
The Club Website may be used to:
View membership information.
Make online payments.
Make Quick Payments.
Book accommodation, sports facilities, dining, Club events and other services offered by the Club.
Receive notices, circulars and other communications issued by the Club.
All bookings are subject to availability and the applicable Rules, Bye-laws and policies of the Club.
Members shall ensure that their registered mobile number, email address and other contact details maintained in the Club's records are accurate and kept up to date.
Members shall use the Club Website only for lawful purposes and in accordance with the Rules and Bye-laws of The Tollygunge Club.
4. Online Payments
The Club Website provides facilities for online payments through authorised payment gateway providers.
Payment confirmation shall be subject to successful authorisation by the payment gateway and the member's bank or financial institution.
Refunds or adjustments, where applicable, shall be governed by the Club's prevailing policies.
Quick Payment
The Club Website provides a Quick Payment facility for the convenience of members.
To use this facility, the member shall enter a valid Membership Number. The member's name and other details available in the Club's records may be displayed in a masked format for verification before proceeding with the payment.
It shall be the member's responsibility to:
Enter the correct Membership Number.
Verify the displayed details before proceeding with the payment.
Enter the correct payment amount.
The Club shall not be responsible for any incorrect payment resulting from an incorrect Membership Number or payment amount entered by the member. Any refund or adjustment, where applicable, shall be dealt with in accordance with the Club's prevailing policies.
Terms & Conditions – Reciprocal Members & General Visitors
These Terms & Conditions govern the access to and use of the public services available through the official website of The Tollygunge Club ("the Club") ("the Club Website") by reciprocal club members and general visitors. By accessing or using the relevant services available on the Club Website, you agree to be bound by these Terms & Conditions.
The Tollygunge Club is a private member-only club. The Club Website primarily provides online services for its members. Certain public services are also made available by the Club for reciprocal club members and general visitors.
1. Eligibility
The public services available on the Club Website may be used by:
Reciprocal club members for submitting accommodation booking requests and such other services as may be made available by the Club.
General visitors for submitting Contact Us enquiries, general enquiries, career applications, communications from vendors or service providers, and such other public services as may be made available by the Club.
Submission of an enquiry, application or booking request does not create any contractual relationship with the Club and shall not constitute confirmation or acceptance of any booking, reservation, employment opportunity or service.
2. Use of the Club Website
Reciprocal club members may use the Club Website to:
Submit accommodation booking requests, where applicable.
Obtain information regarding reciprocal facilities and services made available by the Club.
General visitors may use the Club Website to:
Submit Contact Us enquiries.
Submit general enquiries.
Submit career applications.
Communicate with the Club as a prospective vendor or service provider.
Obtain publicly available information regarding the Club.
Users shall ensure that all information provided through the Club Website is accurate, complete and up to date.
Users shall use the Club Website only for lawful purposes and shall not submit any false, misleading, offensive or fraudulent information or use the Club Website in any manner that may interfere with the operation, security or availability of the Club Website.
3. Enquiries and Requests
All enquiries, applications and booking requests submitted through the Club Website shall be subject to review by the Club.
Submission of an enquiry, application or booking request shall not guarantee availability, acceptance or confirmation. The Club reserves the right to accept, decline or seek additional information before processing any request.
The Club may contact the user by telephone, email or other contact details provided for the purpose of responding to the enquiry, verifying information or processing the request.
4. Personal Information
Personal information submitted through the Club Website shall be collected, used and shared in accordance with the Club's Privacy Policy.
Users shall ensure that the personal information provided is accurate and belongs to them or that they are authorised to provide such information.
The provisions relating to the availability of the Club Website, amendments, governing law and contact details contained in these Terms & Conditions shall apply equally to reciprocal club members and general visitors.
The following Terms & Conditions shall apply Club Members, Reciprocal Club Members and General Visitors using the Club Website:
1. Privacy
The collection, use and sharing of personal information shall be governed by the Club's Privacy Policy, which forms an integral part of these Terms & Conditions.
2. Amendments
The Club reserves the right to amend these Terms & Conditions from time to time. Any amendment shall take effect upon publication on the Club Website.
3. Governing Law
These Terms & Conditions shall be governed by the laws of India and shall be read together with the Rules and Bye-laws of The Tollygunge Club.
Any dispute arising out of or relating to the use of the Club Website shall be subject to the exclusive jurisdiction of the competent courts at Kolkata, West Bengal.
4. Contact
For any queries relating to these Terms & Conditions, please contact:
The Tollygunge Club
120, Deshapran Sasmal Rd, Tollygunge Golf Club, Tollygunge, Kolkata, West Bengal 700033
Email: tnc@tollygungeclub.org
Telephone: 033-2473 2316 / 4539 / 4741 / 5984

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